Let Me Help You Demystify CX
Customer Experience
SPARC is here to help ignite your business and your interactions with your customers. We can help in two key areas:
- Customer Centric strategies.
- Negotiation and Risk Management solutions when your business is at risk.
About me
Hi, I’m Cristiane Ross. I’m a Global Customer Centric Entrepreneur and Accomplished Negotiator, making the leap from client side, into the consultancy world.
01.
Customer
Centric
Approach
Strategies to attract and retain customers’ interest; develop long-lasting engagement; rekindle and save those relationships that have lost their mojo.
No jargon. No complication. Actionable ideas guaranteed to sparc enthusiasm and buy-in to your brand and your business.
02.
Winning Negotiation Solutions
Having difficult conversations, delivering bad news in a positive way and successfully closing challenging cases (without costing you exorbitant legal fees) is my superpower.
I’m the fixer, the one you call when your business is in a pickle.
03.
SPARC
Captivating Speaker
- Customer Loyalty
- Customer Engagement
Impactful Training:
- CX (Customer Experience)
- Conflict Resolution
